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Architecture
Design infrastructure around performance, availability and operations.
- Infrastructure architecture
- Cloud and platform design
- Server deployments
- Application infrastructure
Custom Projects and Consulting
Technical work that does not fit neatly into a fixed plan.
For difficult troubleshooting, architecture decisions and one time technical projects, Gotekky defines the work around the real environment and the decision you need to make.
Common engagements
Bring us the technical problem, not a product name
A project can stand alone or become the foundation for a managed service after the environment is understood.
Troubleshooting and performance
Investigate difficult technical problems that cross normal service boundaries.
- Complex troubleshooting
- Performance analysis
- Database and web stack review
- DNS projects
Security and email
Improve a system without turning the engagement into a permanent subscription.
- Security projects
- Email architecture
- Authentication and DNS
- Migration planning
Engagement model
Turn ambiguity into a decision that can be implemented
Consulting is most useful when the output changes what happens next.
From technical question to executable plan
The engagement starts with evidence and constraints, then moves toward a recommendation that can be implemented by Gotekky, your team or another provider.
01AssessCurrent state, symptoms, requirements, risks and constraints.
02ModelDependencies, options, tradeoffs and failure conditions.
03RecommendPreferred direction, priorities, costs and decision points.
04Implement or hand offExecute the work, produce a change plan or hand the recommendation to the responsible team.
Architecture outputA design people can reason about
Topology, responsibilities, dependencies and capacity assumptions can be documented when architecture is the problem.
Investigation outputFindings tied to evidence
For troubleshooting, the result should separate observed facts, likely causes and recommended corrections.
Change outputA safer path to implementation
For migrations and major changes, the output can include sequence, validation and rollback considerations.
Have a technical problem that does not fit one of our standard plans?
Describe the system, what is not working or what decision is blocked. We will tell you whether a scoped project, hourly work or a paid technical assessment is the most sensible next step.
From project to operations
A one time engagement can end cleanly or become ongoing responsibility
The commercial model should follow the work instead of forcing every technical problem into a monthly plan.
Project only
Gotekky completes the agreed work and hands the environment back with clear next steps.
- Defined deliverable
- Documented changes
- No recurring commitment required
Project then management
Once stable, a supported environment can move into a recurring management service.
- Website Care
- Infrastructure Management
- Managed Email where appropriate
Assessment before project
When scope is unclear, investigate first instead of guessing at a fixed quote.
- Evidence gathering
- Written findings
- Recommended project scope
FAQ
Frequently asked questions
Does a custom project require a monthly plan?
No. Professional Services are project based and can be purchased without a recurring managed service.
Can the project lead into a managed service?
Yes. Once the environment is understood and stable, ongoing responsibility can move into Website Care, Infrastructure Management or Managed Email where appropriate.
How is the work priced?
A fixed proposal is useful when the scope is clear. Hourly work or a paid assessment can be used when investigation is needed before the solution can be defined.
Can you work with our existing provider or developer?
Yes. Gotekky can work alongside an existing host, developer, agency or software vendor when responsibilities and access are clear.
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