The organization has a Québec audience but technical support is difficult to obtain in French.
A Québec website service built around responsibility
For Québec organizations that want a bilingual technical partner to host, maintain and support an important website without dividing accountability among several providers.
The problem this service is designed to solve
This page is for organizations that value local context, service in English or French and a clear operational owner. The goal is not simply to place a site in Canada, but to define who handles updates, backups, DNS, incidents and recovery.
Hosting, maintenance, DNS and website development are split among unrelated vendors.
The site must support bilingual content without creating duplicate or inconsistent technical structures.
The business wants Canadian infrastructure options and clear information about where services are operated.
What Gotekky owns, and what remains outside scope
Useful responsibility starts with written boundaries. The items below are confirmed in the applicable plan or proposal.
Gotekky assumes responsibility for
- Bilingual technical communication in English and French
- Hosting on Gotekky’s managed Canadian platform with defined resources and support scope for the approved website
- WordPress maintenance, monitoring, backups, SSL and DNS oversight
- Coordination with the organization’s designer, agency or internal team
- Clear documentation of providers, access and recovery responsibilities
Outside the standard scope
- Legal advice or a guarantee of compliance with Québec privacy law
- Translation, copywriting or bilingual content production unless separately scoped
- Unlimited design and development work
- Support for systems or vendors that cannot provide required access and documentation
A Canadian-dollar service with a defined operating scope
Managed Website with hosting starts at CAD 149 per month with a CAD 249 setup charge. Website Care on suitable existing hosting starts at CAD 129 per month. More important sites normally require the corresponding business plan.
- All public Gotekky pricing is in Canadian dollars.
- Project work such as redesigns, bilingual content architecture and migrations is quoted separately.
- A free requirements conversation determines whether a standard plan or assessment is appropriate.
One technical owner across website, security and integrations
A Québec organization experienced legitimate application requests being rejected before they reached PHP. Gotekky traced the HTTP 406 responses to narrowly scoped web application security controls, restored the required endpoint and retained the broader protection instead of disabling security globally.
Read the application-security case studyDetails are generalized where necessary, while the challenge, method and operational outcome remain faithful to the work performed.
How the engagement moves forward
Bilingual requirements conversation
We identify the audience, website responsibilities, current providers and preferred language of service.
Environment review
Gotekky reviews the site, hosting, DNS, backups, privacy-sensitive dependencies and access.
Onboarding and coordination
The environment is migrated or documented and responsibilities are aligned with any designer or internal team.
Managed operation
Maintenance, monitoring, backups and incident triage continue under the selected plan.
Support expectations are written into the selected plan
Managed Website targets a response within one business day. Managed Business Website targets four business hours for supported operational requests. Service can be provided in English or French.
- Requests are handled in the client’s preferred service language.
- Operational incidents are separated from project and content requests.
- Third-party escalation is coordinated when it falls within the agreed scope.
Before choosing the service
Is the website necessarily hosted in Québec?
Not necessarily. Gotekky offers Canadian infrastructure options and recommends location and architecture according to the workload, recovery objectives and providers involved.
Can support be provided in French?
Yes. Gotekky provides bilingual service in English and French.
Does Canadian hosting make a site automatically compliant with Law 25?
No. Infrastructure location is only one consideration. Governance, consent, access, retention and vendor practices also matter, and legal advice should come from qualified counsel.
Can you work with our existing Québec design agency?
Yes. Gotekky can own the technical operation while the agency remains responsible for branding, content and design.
Can Gotekky build the site too?
Yes. New websites and redesigns are separately scoped projects that enter the appropriate managed plan at launch.
Go deeper on the technical decisions
Québec Web Hosting Guide
Questions Québec organizations should ask before choosing a provider.
Read the guideLaw 25 and Québec Web Hosting
How hosting location fits into a broader privacy program.
Read the guideBilingual Website SEO in Canada
Technical structure for English and French content.
Read the guideLooking for a Québec website partner who can own the technical side?
Tell us about the website, audience, languages, current providers and support gaps. The first requirements conversation is free.
The initial requirements conversation is free.