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Website Care for existing hosting

Add professional website management without changing your hosting

Already have hosting for your website? Gotekky can manage the approved website itself, including updates, monitoring, backups, troubleshooting and recovery, while your existing hosting arrangement remains in place.

Choose what you want Gotekky to manage

Website only, server only, or one complete service

Gotekky can manage the website itself, the server operating system and software stack, or both. The hosting or cloud provider still controls its network, hardware and provider platform unless Gotekky is that provider.

01
Website Care

We manage the website

Gotekky manages updates, monitoring, backups, troubleshooting and recovery for the approved website or application.

Website and applicationGotekky
Server operating system and web stackHosting provider
Network, hardware and provider platformHosting provider

Best when: the existing hosting is suitable and you need operational care for the site.

02
Managed Infrastructure

We manage the server

Gotekky manages the operating system, security, web stack, backups, monitoring and server-layer incidents.

Website and applicationYour team
Server operating system and web stackGotekky
Network, hardware and provider platformHosting provider

Best when: you have a VPS, dedicated server or cloud environment and manage the application separately.

03
Managed Websites

We manage the complete service

Website management and hosting on Gotekky’s Canadian platform are combined. Gotekky operates all three layers from the application to the hardware and network.

Website and applicationGotekky
Server operating system and web stackGotekky
Server hardware and networkGotekky

Best when: you want one provider responsible from the website to the hardware and network.

Not sure which service applies? Tell us where the site runs, who manages the server and which company supplies the network or hardware. We will identify the correct responsibility model before proposing a plan.

Care-only plans

Management remains the largest part of the service

These prices remove the included hosting allocation, but retain the operational work, monitoring and responsibility associated with the corresponding Managed Website plan.

Standard WordPress site

Website Care

For one supported WordPress business website on suitable existing hosting.

CA$145/month

Website management included

  • WordPress core, plugin and theme updates
  • Independent website backups where the environment permits
  • SSL, DNS, malware and external uptime oversight
  • Monthly maintenance review
  • Minor maintenance-related configuration changes
  • One-business-day response target

Setup: CA$249. Work outside the plan: CA$165/hour.

Important business website

Business Website Care

For an important site with integrations, scheduled tasks or higher operational requirements.

CA$269/month

Website management included

  • Everything in Website Care
  • Staging and update testing where supported
  • Form delivery and scheduled-task monitoring
  • Quarterly website restore test
  • Database, cache and performance review
  • Four-business-hour response target

Setup: CA$395. Work outside the plan: CA$175/hour.

Transaction website

Commerce Operations Care

For supported WooCommerce, membership, donation and transaction websites on approved hosting.

CA$499/month

Commerce management included

  • Staging and coordinated WooCommerce updates
  • Checkout, scheduled-task and transactional-email monitoring
  • Frequent database backups where supported
  • Quarterly website recovery test
  • Database, cache and performance oversight
  • Priority incident triage

Setup: CA$1,250. Work outside the plan: CA$195/hour.

Approved applications

Application Operations Care

For a supported PHP application, portal or API running on documented and compatible infrastructure.

CA$649/month

Application management included

  • Application and dependency assessment
  • Monitoring, backup and change process
  • Supported application-stack oversight
  • Documented provider and infrastructure boundaries
  • Defined capacity and recovery requirements

Setup: CA$1,500. Work outside the plan: CA$195/hour. A technical assessment is required.

Hosting and infrastructure are not included in these prices. Existing hosting charges continue with Gotekky or the external provider. Dedicated infrastructure, server management and provider charges remain separate.
Where Website Care can operate

The website can remain where it is, when the environment is supportable

Gotekky managed platform

Website Care can be used when hosting is already billed through another eligible Gotekky service or arrangement.

Gotekky VPS or dedicated server

Add care for one or more websites while Managed Infrastructure continues to cover the server layer.

External hosting provider

Gotekky can manage an eligible site remotely when access, backups, software versions and provider cooperation are sufficient.

Unsupported or unstable environment

Gotekky may recommend remediation, migration or Managed Infrastructure before accepting full operational responsibility.

Responsibility boundary

What Gotekky owns and what remains with the host

Gotekky assumes responsibility for

  • The website update and maintenance process
  • Website-level monitoring and supported troubleshooting
  • Independent backups where technically available
  • Application recovery within the documented plan
  • Coordination of supported website incidents

The hosting provider remains responsible for

  • Server availability, operating system and control panel
  • Network, hardware and infrastructure capacity
  • Server-level security and platform patching
  • Provider backup systems outside Gotekky’s control
  • Resolution timing for provider-side failures
Need one service for the website and managed platform? Add the appropriate Managed Infrastructure service, or move the site to a bundled Managed Website plan. The hosting provider remains responsible for its network and hardware unless Gotekky is that provider.
Onboarding process

Responsibility begins after the environment is understood

01

Requirements

We identify the site, current host, integrations, access, business impact and expected service level.

02

Eligibility review

Gotekky reviews versions, backups, access, known failures and the host’s ability to support the plan.

03

Onboarding

Monitoring, backups, documentation and the maintenance process are configured. Existing defects are scoped separately.

04

Ongoing care

Updates, monitoring, reviews and incident triage continue under the selected plan and written boundaries.

Frequently asked questions

Website Care on existing hosting

Can Gotekky manage a website hosted by another provider?

Yes. The website and hosting environment must be supportable, accessible and compatible with the selected care plan. The external provider remains responsible for the server and network unless Gotekky also manages that infrastructure.

Why is Website Care only modestly less than the bundled Managed Website plan?

Most of the monthly value is the operational work and responsibility: updates, testing, monitoring, backups, troubleshooting, recovery and incident response. Hosting capacity is only one part of the bundled service.

Does Website Care include server administration?

No. Operating system updates, control-panel maintenance, server security, resource shortages and infrastructure incidents remain with the hosting provider unless Managed Infrastructure is purchased separately.

Can Website Care be added to a Gotekky VPS or dedicated server?

Yes. The existing server and Managed Infrastructure billing continue, while Website Care covers the individual approved website or application.

What access does Gotekky require?

The exact access depends on the plan, but normally includes website administration, hosting-panel or SSH access, DNS access where relevant and permission to configure independent backups and monitoring.

What counts as a minor change?

Small maintenance-related configuration adjustments can be handled when they use the site’s existing functionality and can be completed safely within the plan. New pages, content production, redesigns, custom development, new integrations and larger changes are quoted separately.

What happens when the underlying host causes the problem?

Gotekky will identify and document the likely infrastructure issue and coordinate with the provider when that coordination is within scope. Resolution timing remains dependent on the provider unless Gotekky manages the infrastructure.

Do you already have suitable hosting?

Tell us where the site runs, what it does and which layer you want Gotekky to manage. We will identify the correct Website Care, Managed Infrastructure or bundled Managed Website path.

The first requirements conversation is free.