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Infrastructure Management

Professional oversight from one server to a coordinated platform

Gotekky manages supported VPS, dedicated servers, multi-server and hybrid environments hosted with us or with an approved external provider. Infrastructure provider charges are separate unless a written proposal states otherwise.

Gotekky Network · AS63447

Our Toronto platform runs on an independent network we operate.

Learn how AS63447, Beanfield and Cogent connect supported workloads to the public Internet, and where that network control fits within a complete managed infrastructure service.

The server environment, managed by Gotekky

Gotekky operates and protects the server platform

Managed Infrastructure covers the operating system, security, access controls, web stack, monitoring, backups, performance and server-level incidents for supported VPS, dedicated server and cloud environments. Gotekky maintains the platform, investigates operational problems and coordinates the technical response when an infrastructure provider is involved.

Website or applicationYour team, or Gotekky with Website CareWordPress, WooCommerce, application code, updates and website-level recovery
Server operating system and web stackManaged by GotekkySecurity, monitoring, backups, performance and server-level incidents
Network, hardware and provider platformGotekky on our platform, or the approved external providerThe responsible provider controls its own network, hardware, hypervisor and facility

External provider responsibilities remain documented. When the environment is hosted elsewhere, Gotekky investigates, documents and escalates provider-side incidents as part of the managed response. The external provider controls repair of its own network, hypervisor, physical hardware and facility.

Visibility

Infrastructure Watch

Monitoring and professional review for one server or production environment.

CA$199/month
  • Uptime, service, CPU, RAM, disk, SSL and domain monitoring
  • Backup-status monitoring
  • Monthly patch and security review
  • Monthly health summary and recommendations
  • One-business-day response target
  • Notification and review only; remediation is not included

Setup: CA$395. Remediation: CA$175/hour.

One VPS or dedicated server

Server Care

Operational management for one supported Linux production server, whether virtual or physical.

CA$399/month + infrastructure
  • Monitoring and alert review
  • Operating system and control panel patching
  • Security baseline and access review
  • Backup-job verification
  • SSL and DNS administration
  • Routine server-layer incident triage
  • Four-business-hour response target

Setup: CA$595. Work outside the plan: CA$175/hour.

Up to three major components

Infrastructure Care

For an important environment such as an application server, separate database and staging or backup component.

CA$699/month + infrastructure
  • Production and staging oversight
  • Monitoring and alert triage
  • Patch, security, backup and access oversight
  • Quarterly full restore test
  • Database and application-service monitoring
  • Vendor coordination and infrastructure documentation
  • Two-business-hour response target for significant incidents

Setup: CA$1,250. Work outside the plan: CA$195/hour.

Up to eight major components

Infrastructure Partner

Gotekky acts as the infrastructure lead for advanced, clustered or hybrid environments.

CA$1,195/month + infrastructure
  • Load balancers, application nodes, databases, storage and backup services
  • Multi-provider and hybrid-environment coordination
  • Monitoring ownership and alert triage
  • Backup and disaster-recovery governance
  • Quarterly recovery exercise
  • Domain, DNS, certificate and provider inventory
  • Monthly planning call and quarterly roadmap

Setup: CA$2,000. Work outside the plan: CA$210/hour.

Infrastructure complexity

Dedicated servers and clusters fit within the management model

The hardware does not define the service by itself. The management tier is based on the number of components, dependencies, recovery requirements and coordination Gotekky assumes.

01

One managed server

One VPS or dedicated server running the supported production workload.

Typical fit: Server Care
02

Coordinated environment

Production plus staging, a separate database, backup system or another major dependency.

Typical fit: Infrastructure Care
03

Clustered platform

Load balancer, multiple application nodes, database, storage, monitoring and recovery components.

Typical fit: Infrastructure Partner
04

Custom architecture

More than eight components, high availability, multi-region, complex compliance or specialized resilience.

Written custom proposal
Infrastructure management does not include unlimited application support. Unsupported, obsolete, unlicensed or undocumented systems may require a separate remediation project or may be declined.
Backup jobs are only one part of infrastructure recovery.

See how Gotekky defines recovery objectives, separated copies, restore testing, documentation and recovery exercises.

View Backup and Recovery Methodology
Infrastructure in practice

Architecture and recovery work with documented outcomes.

See how Gotekky designed a clustered commerce platform and restored a compromised production environment.

Choose by infrastructure need

Detailed paths for Linux and dedicated environments

Start with the page that reflects the workload and level of operational responsibility required.

Not sure whether you need a VPS, dedicated server or cluster?

Start with a free requirements conversation. We will tell you whether the request is clear enough for a proposal or whether hands-on investigation is needed.

There is no charge to discuss fit, architecture range or the likely management tier.

Client Reviews

What our clients say

5.0 Based on 7 Google reviews
4 months ago

I’ve been using Gotekky for over 10 years, and my experience has been consistently outstanding. Throughout that time, I’ve had zero complaints—only reliable service and exceptional support.

What truly sets them apart is their willingness to go above and beyond. Whether I’m dealing with outdated code, security vulnerabilities, or unexpected technical challenges, their team is always available, responsive, and committed to finding solutions. They don’t just host websites—they actively help you protect and improve them.

I’ve trusted Gotekky with both my personal projects and my clients’ websites, which says everything about the level of confidence I have in their service.

I highly recommend Gotekky to anyone looking for a dependable hosting provider that genuinely cares about its customers.

Google
4 years ago

I can't comment on the 1 star review but I can comment about my experience with Gotekky. I've been a client of there's for over a year now..
I've been reselling hosting for 22 years and Gotekky is the best hosting company I've been with yet - no plans to leave.

I've been with all the big names - but part of the problem is when you need help you can't get that first class support like gotekky provides. I can talk directly to the owner with any questions I have.

Lighting fast hosting with fantastic support - and very good and fair pricing. I don't know what else to say but I'm so happy to be with Gotekky.

Thank you!!

Google
8 months ago

JP and Gotekky are the absolutely best of the best! Would highly highly recommend.

Google
2 weeks ago

I’ve had a very positive experience working with Jean-Pierre and the team. They were responsive, professional, and genuinely helpful when we needed assistance with a complicated account recovery situation.

Jean-Pierre took the time to understand the issue, worked through the recovery process carefully, and kept me informed along the way. I really appreciated the communication and willingness to work with us to find a fair solution.

It’s great to work with a company that actually cares about its customers and takes the time to help when things go wrong. I would definitely recommend their services to other businesses looking for reliable hosting and technical support.

Google