Per-user suite licensing grows faster than the value used by light email users.
Business email for many users without a suite licence for everyone
Gotekky provides Canadian-hosted business email with pooled organization pricing for teams that primarily need dependable mailboxes, administration and support.
The problem this service is designed to solve
Gotekky is regularly approached by organizations whose per-user Microsoft 365 or Google Workspace costs are difficult to justify because many employees primarily need email. This service provides a managed email-first alternative while keeping Microsoft and Google available when their broader features are valuable.
The organization needs many real mailboxes, not only aliases or role addresses.
Email, DNS, authentication, filtering and backups are divided among several vendors.
An inexpensive mailbox service would reduce cost but leave the organization responsible for administration and delivery problems.
What Gotekky owns, and what remains outside scope
Useful responsibility starts with written boundaries. The items below are confirmed in the applicable plan or proposal.
Gotekky assumes responsibility for
- Canadian-hosted user mailboxes with pooled organization storage
- IMAP, SMTP and webmail access for supported clients
- Aliases, distribution lists and role addresses
- DNS, SPF, DKIM and DMARC administration
- Spam and malware filtering
- Account creation, suspension and password administration through authorized contacts
- Independent backups with documented retention and restore procedures
- Mail-flow and deliverability investigation for normal business email
Outside the standard scope
- Microsoft Exchange, Teams, SharePoint, OneDrive or Google Workspace collaboration features
- Marketing campaigns, cold outreach, purchased lists or high-volume bulk sending
- Website and application transactional messages sent through user mailboxes
- Unlimited direct support for every employee device or local Outlook problem
- Legal hold, enterprise eDiscovery, advanced compliance and guaranteed inbox placement
Pooled organization pricing instead of a licence for every mailbox
Managed Business Email starts at CAD 229 per month for up to 25 users and 250 GB of pooled storage. The 50-user plan is CAD 349 per month with 500 GB, the 100-user plan is CAD 549 per month with 1 TB, and the 250-user plan is CAD 999 per month with 2.5 TB.
- Setup starts at CAD 595 and increases with the user tier.
- Mailbox data migration is quoted separately according to volume, source platform and archive complexity.
- User counts above 250, larger storage pools and unusual recovery requirements receive a written proposal.
When most users needed email, not another complete productivity licence
Organizations have approached Gotekky with dozens of users whose day-to-day requirement was a dependable mailbox. The recurring cost of full productivity licences was difficult to justify for staff who did not use collaboration applications. Gotekky designed this pooled managed-email model around that real purchasing problem while preserving Microsoft 365 and Google Workspace as options for users who need them.
Compare the three email pathsDetails are generalized where necessary, while the challenge, method and operational outcome remain faithful to the work performed.
How the engagement moves forward
Fit and sending review
We confirm user count, domains, storage, mail clients, sending patterns and any collaboration requirements.
Mailbox and migration plan
Gotekky maps users, aliases, distribution lists, storage and the source platform before proposing the transition.
Domain and platform onboarding
Mailboxes, DNS and authentication are prepared, then data is migrated through a controlled cutover when required.
Ongoing managed operations
Gotekky administers supported accounts, monitors the service and handles mail-flow issues within the defined scope.
Administration is coordinated through authorized contacts
Standard account and domain requests target one business day. Service incidents and widespread mail-flow failures receive priority triage. The organization designates a small number of authorized contacts so Gotekky does not become the general device-support desk for every employee.
- User and access changes require an authorized request.
- Delivery investigations begin with message evidence, logs and the affected recipient domain.
- Local device repair and application problems outside the mail service are separately scoped.
Before choosing the service
Is this the same as Microsoft Exchange?
No. It is an email-first service using standard mail access and webmail. Exchange calendars, Teams, SharePoint and Microsoft identity features require Microsoft 365.
Can users continue using Outlook or Apple Mail?
Yes, supported mail clients can connect through standard IMAP and SMTP. The experience is not identical to an Exchange account.
Is the email hosted in Canada?
The standard service is hosted on Gotekky-managed Canadian infrastructure, with platform details and dependencies documented during onboarding.
Are aliases and distribution lists counted as users?
Ordinary aliases and distribution lists do not require a separate user mailbox. A real person with credentials and storage counts as a user.
Can we later move to Microsoft 365 or Google Workspace?
Yes. Gotekky can plan a future migration when collaboration, compliance or identity requirements change.
Go deeper on the technical decisions
Email Deliverability Troubleshooting in Canada
How to investigate rejections, filtering and sender reputation.
Read the guideHow to Fix SPF Record Errors
How SPF design affects legitimate senders and delivery.
Read the guideHow to Set Up DKIM for Your Domain
How signing supports domain identity and authentication.
Read the guidePaying suite prices for users who mainly need email?
Tell us the number of users, current platform, total storage and the features people actually use. Gotekky will determine whether managed Canadian business email, Microsoft 365 or Google Workspace is the best fit.
The initial requirements conversation is free.